
Keziah Mwangi
Customer Service / Support
Services offered
An enthusiastic and focused individual seeking an opportunity for growth from which my experience and skills can be fully utilized in your company.
Key skills.
- Outstanding verbal/written/organization skills.
- Proficient IT competencies in MS Word. Excel, spreadsheet, email and file sharing.
- Well versed in social media tools and trends.
- Attentive to datails and commitment to accuracy.
Experience
1.Jan 2022-May 2022-Reception Desk(Pramana Stones Ltd)
Main Tasks included,
Handling general inquiries by email, phone and in person.
Maintaining the office filling systems like budgetory records, following up on office orders and payments.
Marketing our product through direct pitching and on social media platforms.
Preparing and presenting daily sales report on excel.
2. Jan 2020-Dec 2020-Cyber Admin
Where i was responsible for,
The daily management of the company's website account and email account.
Data encoding like tax filling, driver license, passports etc.
Printing, general graphics design/layout and typesetting.
3. 2016-2018-Reception Dest(Daisies Real Estate)
Duties included,
Assisted walk-in clients, scheduled client appointments, answering phone lines, and helped clients with questions and issues.
Supporting managers with business documentation and professional demeanor at all times.
Efficiently processed updated client information and payments into database.
Education
Honestly, I possess all the skills and experience that you're looking for. I'm pretty confident that I am the best candidate for this job role. It's not just my background in the past projects, but also my people skills, which will be applicable in this position.
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