kevin nthenge

A multi-skilled Customer Service and Public Relations professional with over 8 years of experience in the hotel industry sector demonstrating success in cultivating lasting business partnerships. Innovative thinker who detects more efficient ways of growing company assets by recommending new products, revolutionizing current product offerings, and testing new market approaches. A persuasive negotiator who uses integrity and professionalism in presenting opportunities for partnerships. An individual who is always willing to go that extra mile to make both the client and the business happy. I aim to obtain a position in a driven and collaborative environment where I can add value by bringing my strong dedication and responsibility, all while applying my skills to broaden my experience

I worked hand-in-hand with the other departments to ensure profitability exceptional customer service and high-quality staff performance. Although there are multiple layers of management, I have experience with most departments including marketing and sales and personnel. With my hands-on experience in almost every sector of the industry I believe I can step into the role of Managerial with every confidence of success.

I have studied Public Relations and marketing which broadened more on customer service and how to relate to them.