Kennedy Kimani

I have a degree in maths and computer sciences from Jomo Kenyatta University of Agriculture and Technology. I have 2 years experience working as an IT support. I install and manage office computer networks, install and manage the office operating system and also do front end web design and SEO optimization of the company website.

I have experience in the following:-

• Installing and managing computer networks
• Installing and managing windows operating system
• Setup and support of virtual meeting solutions, WebEx, Zoom, Teams and Google Meet.
• Front end web design using wordpress CMS.
• SEO optimization of websites.
• Monitoring of website performance through Google Analytics
• Regular submission of website sitemap to Google console

I also have experience in customer service and sales.

• Handling and proper recording of day to day sales of the shop.
• Handling customer inquiries
• Managing product inventory 
• Providing weekly and monthly sales report
• Developing shop database in order to optimize record keeping.
• Collecting customer contact information that would later be used for mass message marketing.
• Ensuring timely and efficient delivery of customer orders
• Designing online ads using Adobe illustrator
• Maintaining relationships with existing customers while seeking new ones.
• Getting feedback from customers which helped to improve customers service
• Helped in planning monthly budget. 

• Degree in Mathematics and Computer Science, Jomo Kenyatta University of Agriculture and Technology, 2014 – 2018
• Computer Networking Training (CCNA 1 - 4) Jomo Kenyatta University of Agriculture and Technology, MAY 2016-AUGUST 2016
• Kenya Certificate of Secondary Education, Nyeri High School, 2010-2013.