
Kalee Mutunga
Non-profit / Volunteering
Services offered
A Business Information Technology graduate with logistics and customer service experience, I offer a unique blend of technical expertise and customer-centric skills. With a solid foundation in business and technology, I am equipped to effectively analyze and optimize logistics processes while delivering exceptional customer service. My experience in logistics has honed my ability to coordinate and track shipments, ensuring timely delivery and resolving any issues that may arise. I am skilled in maintaining accurate inventory records and optimizing transportation routes to reduce costs and improve efficiency. Additionally, my customer service background has equipped me with strong Communication and problem-solving skills, allowing me to effectively address customer inquiries and concerns. With my proficiency in business information technology, I am adept at leveraging technology to streamline operations and enhance productivity. I am experienced in utilizing software applications and systems to analyze data, identify areas for improvement, and implement effective solutions. Overall, I am a results-driven professional who thrives in dynamic environments. I am eager to leverage my skills and knowledge to contribute to the success of an organization by delivering exceptional logistics management and customer service experiences
Experience
I have experience in logistics coordination that is coordinating and tracking shipments, maintain inventory, planning and optimizing routes, warehouse operations, data entry and record keeping. At customs and border control I learnt of customs operations documentation and shipment operations by the revenue authority. As a salesperson I can identify customer needs, maintain the customer, process transactions, run day to day activities of an organization and search for markets.
Education
- A bachelor's degree in business information technology from Technical University of Mombasa graduated with second class honors upper division.
- Certificate in computerized modern manager at Chuka Institute of Business Studies.
- Kenya Certificate of Secondary Education Karima Girls High School, B plus.
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