About June Nduati:
A dedicated Customer service lead who always aims at providing quality care for ultimate customer satisfaction. Proven ability to establish and maintain excellent communication and relationships with clients. Adept in general accounting and finance transactions. Dedicated to identifying customer needs and delivering effective solutions to all problems. Excellent time management skills combined with a superior knowledge of the customer service industry. Bilingual, hardworking and ready to join my next team.
Experience
- Directed the company through a complete re-build while maintaining clients and increasing profit by 50%
- Improved customer satisfaction by 12% in three months, according to in-store and online surveys.
- Increased and maintained customer retention rate 30% above the company average.
Education
- Bachelor of Science in Apparel and Fashion Design.
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