beBee background
Professionals
>
Customer Service / Support
>
Westlands
JUDY KIOKO

JUDY KIOKO

CUSTOMER CARE REPRESENTATIVE AT CCI KENYA LTD

Customer Service / Support

Westlands, Nairobi Area

Social

About JUDY KIOKO:

Focused Accounting professional with 1 year of experience maintaining financial records and reviewing account activity. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Experience

Customer Service Representative / CCI Kenya - Nairobi, Kenya / April.2022 - current

Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Answered customer telephone calls promptly to avoid on-hold wait times. • Answered a constant flow of customer calls with minimal wait times. • Offered advice and assistance to customers, paying attention to special needs or wants. • Collected customer feedback and made process changes to exceed customer satisfaction goals. • Provided primary customer support to internal and external customers. • Recommended products to customers, thoroughly explaining details. • Provided information regarding loyalty programs.

Education

Masinde Muliro University of Science & Technology - Kakamega, Kenya / 

 Bachelor of Commerce Finance Option

Quickbooks

ongoing CPA

Professionals who compete with JUDY

Professionals in the same Customer Service / Support sector as JUDY KIOKO

Professionals from different sectors near Westlands, Nairobi Area

See professionals near Westlands, Nairobi Area

Other users who are called JUDY

Jobs near Westlands, Nairobi Area

  • National Drought Management Authority (NDMA)

    Technical Advisor/ Project Focal Officer- TWENDE Project

    2 weeks ago

    National Drought Management Authority (NDMA) Nairobi, Kenya Full time

    JOB SUMMARY · Qualifications for the Post:Bachelor's degree in environmental science/natural resources management, policy/project management, economics, or other equivalent and relevant field.Master's degree in environmental science/natural resources management, policy/project ma ...

  • Aga Khan University Hospital

    Mentorship Coordinator, Department of Paediatrics at

    1 day ago

    Aga Khan University Hospital Nairobi, Kenya Full time

    Aga Khan University Hospitals in Karachi, Pakistan and Nairobi, Kenya are private, not-for-profit institutions providing high quality health care. The Main Hospitals serve as the principal sites for clinical training for the University's Medical Colleges and Schools of Nursing an ...

  • Child Fund International

    Education Advisor II at

    1 week ago

    Child Fund International Nairobi, Kenya Full time

    ChildFund protects children's well-being by strengthening relationships among children, parents, community members, local organizations, teachers and schools, governments and others. Together, we improve children's lives - at every age, from infancy to young adulthood - with bett ...