About Joyce Chepngeno :
A Customer Service Representative works with clients who have complaints, orders, or require information about products/services purchased from the organization. They also provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.
Experience
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Education
I'm currently working as customer service representative at Kenya power and light company.
I've worked for Seven years
I did Bachelor in business management (Human resource option)At kisii university
Professionals in the same Human Resources sector as Joyce Chepngeno
Other users who are called Joyce
Jobs near Kericho
-
Clinical Officer
2 weeks ago
Tenwek Hospital Bomet, Kenya Full timeABOUT THE COMPANY · The hospital was founded in 1937 by missionaries from World Gospel Mission and has since grown to be a leading teaching and referral hospital in the region and one of the largest mission hospitals in Africa. It is a non-profit faith-based organization, a minis ...
-
Paint, Charcoal painting, Drawing home tutor
1 week ago
TeacherOn Litein, Kenya Part timebeginner drawing and charcoal painting · Level: Adult/Casual learning · Gender Preference: Only male · Meeting options: · Student can travel 50 km ...
-
Kericho County Public Service Board Kericho, Kenya Full timeABOUT THE COMPANY · Welcome to Kericho County - home to 926,237 people according to projections National Population and Housing Census, 2009. · JOB SUMMARY · Requirements for AppointmentBe a Kenyan Citizen;Be a holder of Bachelor's Degree in Civil Engineering/ BSc. Water and Envi ...