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Umoja
Joyce Arisi

Joyce Arisi

Customer care Executive.

Customer Service / Support

Umoja

Social

Services offered

I graduated from USIU with Bachelor in finance. I have the knowledge in business and finance in general. Some of the skills I have include, effective communication, time management, and ability to make decisions are key to deliver the best of what is required under any role entitiled.

Am currently working at Majorel Kenya; some of roles am undertaking, serves as a basic point of contact for customers with complaints, queries, request, feedbacks; ensuring that all the request, queries and complaint of customer are responded in a timely and professional manner. We deal with an online shopping platform to serve customers in various countries. Customer retention and satisfaction is key.

 

Customer care executive
Customer support
Approximate rate: KSh 120 per hour

Experience

Customer care deals with interaction with customers helping the in queries, challenges they are facing to ensure they get the best service, and they are satisfied on our products and services anytime.

 Some of the skills I have include effective communication, time management, and ability to make decisions are key to deliver the best of what is required under any role entitled.


 

 

Education

I have done Bachelor's in science Finance, whereby I have knowledge and financial awareness and understanding about the financial concepts and procedures as well as the use of this understanding to solve financial problems. It encompasses conceptual financial knowledge, procedural financial knowledge and applied financial knowledge

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