JOY KWALIA
Customer Service / Support
About JOY KWALIA:
An enthusiastic and passionate customer service representative with over 1 year experience in
providing excellent customer service with exceptional problem solving skills.Consistently hitting
key performance indicators by proactively following up leads and opportunities.Delivering
exceptional results and flourishes in fast-paced,dynamic environments. Navigates high-stress
situations and achieves goals on time and under budget with a track record of delivering
positive customer experiences exceeding expectations and an adaptive communicator with
rapport-building skills and problem-solving mindset. Enjoys a challenging environment,working
to achieve company targets and success.Efficient customer service team member devoted to
maximizing customer satisfaction with exceptional service and support. Knowledgeable about
industry standards with strong skill in retaining product and service information to provide
effective issue resolution and Skilled in promoting sales to increase revenue while addressing
diverse issues.
Experience
An enthusiastic and passionate customer service representative with over 1 year experience in
providing excellent customer service with exceptional problem solving skills.Consistently hitting
key performance indicators by proactively following up leads and opportunities.Delivering
exceptional results and flourishes in fast-paced,dynamic environments. Navigates high-stress
situations and achieves goals on time and under budget with a track record of delivering
positive customer experiences exceeding expectations and an adaptive communicator with
rapport-building skills and problem-solving mindset. Enjoys a challenging environment,working
to achieve company targets and success.Efficient customer service team member devoted to
maximizing customer satisfaction with exceptional service and support. Knowledgeable about
industry standards with strong skill in retaining product and service information to provide
effective issue resolution and Skilled in promoting sales to increase revenue while addressing
diverse issues.
Education
Marketing From university of illinliois/cousera
Professionals in the same Customer Service / Support sector as JOY KWALIA
Brayan Odhiambo
Account manager
Customer Service / Support
Professionals from different sectors near Nairobi, Nairobi Area
Felix Ngeno
Any IT Related tasks
Technology / Internet
Other users who are called JOY
Jobs near Nairobi, Nairobi Area
-
To understand and resolve customers' queries on product, service and accounts problems in a courteous and professional way to ensure customers' satisfaction. · ...
Nairobi1 month ago
-
You are responsible for client communication for designated account relationships and contracts. This includes responding to clients in a timely manner, providing complete and accurate information in one go. · Main Responsibilities · You are responsible for client communication f ...
Nairobi1 month ago
-
Job summary · The Customer Care Representative will serve as the primary contact between the company and its clients ensuring all inquiries and issues are handled promptly professionally and courteously. · ...
Nairobi3 weeks ago