Joseph Mwita

I'm driven Professional banker with 20 years of comprehensive experience, tested and proven of successful results in planning and executing branch business strategy, staff development and management, workflow structures, audit management, regulatory compliance, customer service excellence and a career punctuated with qualitative and quantitative results that have consistently met Corporate Strategic goals in a customer-focused market.

BRANCH BUSINESS HEAD/MANAGER                                                                                                                 Ecobank Kenya Ltd (January, 2014 - April, 2017)                                                                                        Responsible for planning, managing, monitoring and implementation of the branch activities and processes in order to deliver on approved operational plans in an effective and efficient manner.

RELATIONSHIP MANAGER
Business, Ecobank Kenya Ltd (January, 2012 - December, 2013)
Reporting to the Branch Manager, responsible for selling bank products and services and provide general banking solutions to customers while observing the policies, processes and procedures.

Head of Mortgage Unit                                                                                                                                        Ecobank Kenya Ltd (January, 2012 - December, 2013)                                                                                 Reporting to the Head of Business, responsible for the sale, identifying and understanding the unique needs of various proprietors and future clients, building and nurturing relationships within the broader community and with the various teams to create a flow of information across the company’s operations and coordinating processes that help the company achieve its goals.

CUSTOMER SERVICE OFFICER/MANAGER                                                                                                      EABS Bank Limited (November, 1991 - September, 2010)

 Diploma in Business Management                                                                                                                University of Nairobi;                                                                                                                                              2004

 Kenya Certificate of Secondary Education                                                                                                      Isibania High School;                                                                                                                                           1987

Advanced Risk Management Course, By D.J. Smith Consulting Ltd USA

Early Warning, Remedial & Recoveries Management, By Vaud Risk Sarl Consulting USA

Leading High Performance Teams, By MCA International Consulting UK

Operations Risk, By Ecobank Transnational Inc. Togo

Frauds and Forgeries, By Central Bank of Kenya, Banking Fraud Unit

Basic Credit, By Kenya School of Monetary Study