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Jonathan Mutua

Jonathan Mutua

Customer service manager

Retail

Westlands, Nairobi Area

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About Jonathan Mutua:

Have specialised in service delivery and ensuring customers satisfaction.

As frontline and cashiers manager, Have engaged with customers directly and ensured customer satisfaction for aperiod of five years.

As well managing a team of 60 cashiers and 8 customer service team to ensure service delivery to our customers. 

Experience

Worked in majid alfuttaim hypermarkets and commercial executive. Ensuring merchandise are displayed well and enduring good stock level.

Works as well in cashiers central office as manager both ensuring team work and customer delivery.

Education

Have diploma in business management foe kenya institute of management. 

As well have certificate in accounting

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