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Westlands
Joel Pesic

Joel Pesic

Customer Service Representative

Customer Service / Support

Westlands, Nairobi Area

Social

Services offered

I am a highly organized and detail-oriented individual with a passion for providing excellent customer service. As a customer service representative, I handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

Customer service representative
Customer support
Approximate rate: KSh 300 per hour

Experience

I have worked with several organization such as Majorel Kenya, Horizon Contact Center and I have 5 years of experience in customer related issues. 

Education

I have a certificate in Telecommunication and I started my career journey on 28th April 2018.

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