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Westlands
Joel Pesic

Joel Pesic

Customer Service Representative

Services provided: Other Customer Experience & Tech Support , Lead Generation & Customer Acquisition , Call Centers / Telemarketing , cold calling

Customer Service / Support

Westlands, Nairobi Area
KSh300 / hour
Approximate rate

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About Joel Pesic:

I am a highly organized and detail-oriented individual with a passion for providing excellent customer service. As a customer service representative, I handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.

Experience

I have worked with several organization such as Majorel Kenya, Horizon Contact Center and I have 5 years of experience in customer related issues. 

Education

I have a certificate in Telecommunication and I started my career journey on 28th April 2018.

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