Joel Pesic
Customer Service / Support
Services offered
I am a highly organized and detail-oriented individual with a passion for providing excellent customer service. As a customer service representative, I handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.
Experience
I have worked with several organization such as Majorel Kenya, Horizon Contact Center and I have 5 years of experience in customer related issues.
Education
I have a certificate in Telecommunication and I started my career journey on 28th April 2018.
Professionals in the same Customer Service / Support sector as Joel Pesic
Ruth Mwangi
Writter, Customer Service , Human Resources
Customer Service / Support
Professionals from different sectors near Westlands, Nairobi Area
Other users who are called Joel
Jobs near Westlands, Nairobi Area
-
Customer Care Representative (Entry Level) · Company: · Jimcab Logistics Services and Supplies Limited · Location: · Nairobi · Employment Type: · Full-Time (Shift-Based) · About Us · Jimcab Logistics Services and Supplies Limited is a growing transport and logistics company commi ...
Nairobi County4 days ago
-
We are looking for a Customer Care Representative – Activations to deliver exceptional onboarding support for new M-KOPA Mobility customers. This is a process-driven role where you'll guide customers through every step of their activation journey — verifying documents, capturing ...
Nairobi, Nairobi County2 weeks ago
-
We're looking for a Coprime Sales Representative to open, maintain and grow SaaS service engagements within CSS. · The ideal candidate is passionate about sales and has an appetite for continuous learning and personal development. ...
Nairobi2 weeks ago