Joanne Nyaoro

I am a highly driven and detail-oriented individual with a passion for achieving goals. I possess excellent leadership and team collaboration skills that have helped me thrive in both customer service and IT environments. I  have a keen ability to quickly adapt to new situations, absorb new concepts, and develop creative solutions to challenges. With over decade years of experience in sales and customer service and IT, I have honed your communication skills, both verbal and written, to a level of excellence that enables you to effectively engage with customers and colleagues alike. my  exceptional combination of skills and experience makes me a valuable asset to any team

I have experience in various roles such as Trade Manager, Sales Administrator, and ICT Service Desk. As a Trade Manager, I was responsible for achieving sales targets, controlling trade spending, implementing pricing strategies, generating reports, and developing business relationships with distributors. As a Sales Administrator, I managed orders, provided sales data and reports, tracked claims and returns, and maintained customer relationships. In IT Service Desk role, I provided user support, maintained hardware and software, documented projects, and made recommendations for new technologies.

I am currently pursuing a Bachelor of Information Technology degree and I am in my third year of study at Jomo Kenyatta University of Agriculture and Technology. 

I also hold a Diploma in Information Technology from the same institution, which was completed with a distinction