Jill Masitsa

Human Resources leader, with more than 13 thirteen years of experience as a strategic business partner, serving as a key member of executive management, responsible for the design, implementation, and delivery of HR initiatives that drive revenue growth, profitability, and productivity across the organization.
Led cross-functional team of executives and department heads responsible for developing and implementing HR programs including but not limited to employee engagement, training and development, compensation, benefits, onboarding/off boarding, safety and security, health and wellness, EEO compliance, staffing, change management, recruiting, leadership development and sharing best practices

HEAD OF HR (CONSULTING) & Acting GM (January 2022-January 2023)                                July 2021- Present

ElevenDegreesconsultingLTD- Rebrandedfrom Mini managementservices

Manage 25 group companies with a team of (HRBPs) Human resources business partners and administration staff in Kenya. Managing a diverse client portfolio in different industries ranging from real estate, manufacturing, construction, advertisement, automobile, Farming, technology and automobile industries and recently gas and fossil fuels

Job description: 

• Plan, develop, and oversee the implementation of our company’s international HR strategies across Mini group of companies none baking businesses.
• Create HR programs and policies and ensure they are successfully implemented and adhered to in all the different group businesses.
• Ensure HR strategies, plans, and programs, are in accordance with international employment laws and regulations
• Counsel senior team members (HODs and Directors) about HR-related matters across the group.
• Create onboarding programs and processes middle to senior level leaders.
• Strategic Planning: Develop and execute long range HR strategic plans for all the company in the group that are in line with group strategy as well as site strategy in liaison with respective leader of the business unit. Establish and implement short- and long-term departmental goals linked to business performance and manpower requirements
• Change Management: Manage the overall changes relating to current strategic objectives.
• People Management: Across the none baking businesses and management of a team of HRBPs. Supervise and lead our corporate HR staff and provide advice, support, and leadership to HR teams in various companies in the group
• Budget Management: Plan, develop & manage the HR budget for the HR department as well as support individual business units develop the same. 
• Profitability of the HR function as well as acting as the general manager of eleven degrees from January 2022 to January 2023.

Key achievements:

• Stabilizing operations following a redundancy exercise and navigating through the effectsof huge changemanagement processes. Coaching the team and all the staff.
• Managed to consult on and successfully deliver SMETA certification for one companycurrently consulting on SMETA for another company. In the short tenure I was directed to co- run not just the HR department but the whole of Mini Management Services as the acting GM by the Chairman of the group.
• Successfully acted as a care taker during a merger and acquisition exercisebetween two company’sone group and one none Group Company.
• 
  Finalized policy review for one of our biggest clientswith a workforce of (6000)90% of whom are unionized.

HEAD OF HR AND ADMINISTRATION &MEMBER OF THE BOARD                                                                                                                                  November 2019 - June 2021

Spice world Company Limited: Served as the head of HR and administration as well as member of the board of spice World Company limited 

Key achievements

• Promoted to a board member in less than one year of service
• Provided long term HR strategy as a member of the board of spice world limited
• Reduction of labor unrest and union sanctioned go slows to zero for the year I have served
• Managed to develop the SOPs for HR management department reducing to almost nil malpractices
• Introduced professional recruitment and retentionstrategies.
• Boosted employeemorale by establishing fair job descriptions, grades, salaries and benefit programsin accordance with market standards.
• Strategized long-termbusiness needs by driving employeefeedback for processimprovements. Also developedthe strategic plan for HR for the company
• Lead a multi departmental team to bring about operationefficiency through HACCP and IFS certifications
• Reduced down time by introducing outsourcing and shifts
• Harmonized working hours due to direct negotiations with staff and increased none overtime productive hours by 2 hours per employee.
• Implemented employeeengagement and development activities through worker appreciation, and performance benefits.
• worked on the backendof the CLOUD HR systemto ensure automation of HR services
• Developed and actioneda training calendarand utilization of our NITA budget to 100%
• Instrumental in organization design that has reduced miscommunication and misalignment.
• Introduced a companywide performance system
• Introduced management accountability through monthly MR meetings on set KPIs
• Developed a secessionplan for my departments and fully trainedand mentored my assistant on all the tenants of my job.
• Solved the system issue that led to pilferage and staff indiscipline
• On administration the compliance to legal and statutory was 40% I have managedto raise compliance levels to 96% with the remaining due to inefficiencies at the public health office and KEBs due to system issues and skeleton staff due to COVID -19 pandemic.
• I managed to introduce and implement an administration budget. This lead to the scrapping of multiple messengers to utilizing the services of Sendy.
• On administration I was in-charge of stake holder management at KIPI, KEBs, Nairobi city council, NEEMA, Kenya police and public health managed to form strong relationships for the company as well as unblock none-compliance issues creating a smooth flow of business on behalf of Spice World.
• In an acting capacity the de facto head of quality as I pushed for the formulation of the department staffed it and currently offer leadership to improve on the quality of production and spear headed HACCP certification.

HUMAN RESOURCES MANAGER    July2018 - October 2019

Sanpac AfricaLimited Key achievements

• Payroll cost reduction by 6.3 percent
• 100% compliance on legal and statutory.
• Introduced efficiencies through outsourcing and shift management bringing down the cost per unit versus labor.

GROUP HUMAN RESOURCE MANAGER                                                                                                                                   December 2017 - June 2018

Danros KenyaLimited

To developed and managed multipleHR projects in varying size and scope in Danros(K) Limited and affiliate companies.

Key achievements

• Lead change management projects and ensuredthe new changeinitiatives help furtherorganizational objectives.
• Overall in chargeof payroll accuracyincluding preparation and budgets for all affiliate companies
• Worked with IT and Systems team to implement a performance management system for staff that converts the strategic vision and mission of the organization into measurable objectives and performance targets.
• Provided HR policyguidance by reviewing all existing policiesand ensuring alignment to expected standards and current legislations.
• Drove projectscope, budgets, staffingresources, information/data requests;lead workshops, create and co-ordinate final deliverables, and assist with presentation of results.

HUMAN RESOURCE MANAGER                                                                                                                         November 2016 - November2017 Patronics Services Limited

Job summary: Harmonized HR service deliveryregionally.

Key achievements:

• Successfully ISO 9001-2008 migrationto ISO 9001-2015
• 
  Aligned all hr. functions in all our offices in Kenya Ugandaand Rwanda as per relevantlaw of the country.

GROUP HUMAN RESOURCE &ADMINISTRATION MANAGER                                   January 2014 - November2016

Power governors Limited Job Summery

Was responsible for providing and implementing the various human resource functions of all the affiliated company. In addition, the role also required the day to day management and administration of the office, its administration staff and any tasks/objectives deemed necessary by the company relative to these area.

Key achievements:

• Initiated The Human Resources Department At Power GovernorsKenya.
• Worked with senior management to create HR policies and procedures.
• Power Governors Sacco founding.
• Created group benefits database
• Training and Incentive Programs.
• Manage Leave-Of-Absence Programs And Personnel
• Administer benefitsenrollment And Programs;
• Administered HR budget
• Handled HR generalist workplaceissues.

HUMAN RESOURCE ASSISTANT AND PA TO MD                                                                                                                                 January 2010 - October 2013

Stonic Generalcontractors Limited Job summary:

HR generalist work and personalassistant to MD

Key achievements:

• Departmental  start-up
• Accurate payroll administration and remittance to relevant authorities

EDUCATION

MBA HUMAN RESOURCES MANAGEMENT AND STRATEGIC MANAGEMENT-                               January 2020 - Present

Management University of Africa

BACHELORS DEGREE IN HUMAN RESOURCES MANAGEMENT-                                            July 2012

KenyaMethodistUniversity

DIPLOMA IN HUMAN RESOURCES MANAGEMENT -                                                        September 2008

Kenya polytechnic university college

PROFESSIONAL COURSES

• Applied Directorship – Sidar group (On going runninguntil March 2023)
• ISO 9001-2015 Quality management systems Implementers course
• ISO 9001-2015 Trained auditor
• HACCP implementer and Auditor
• Diploma in Phycologyfrom Alison.com
• Certified company secretary(January 2023 Ongoing)
• CHRP- (September 2022 Ongoing)