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Jane Gathoni

Jane Gathoni

Administrative and Customer service officer

Customer Service / Support

Nairobi, Nairobi Area

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About Jane Gathoni:

I am a Graduate from the University of Nairobi with 4 years experience in administration and customer service. I am also proficient in computer applications with great mastery of excel , PowerPoint and word. I am efficient in Corel draw and photoshop application for graphic design. I am a fast learner and  pay great attention to detail ensuring that tasks are handled efficiently , accurately and on a timely basis. 

Experience

I am currently working at Rollin Total Fitness as an administrative officer which entails 

Telephone handling, that is, receiving and placing outgoing calls.

Scheduling meeting for the Director and staff and ensuring conference room are available

Preparing reports on Powerpoint to present to the director on the weekly sales

Welcoming clients to the office

Receiving mails from couriers and issuing them to relevant officials

Organizing on travel and booking rooms for staff when working out office

Ensuring office equipment such as stationery are available in the office

I have also worked for Uwezo Fund Oversight Board as an Assistant Subcounty Youth Officer which entailed issuing loan to beneficiaries . It also entailed receiving application from beneficiaries and entering the data ensuring all applications were captured. It also entailed educating clients on the benefits of Uwezo Fund.

I have also worked as a Customer service officer at Madison Insurance where I welcomed clients to the office. I also received their insurance applications and handled underwriting for motor vehicle policies.

 

 

Education

Degree in Bachelor of Arts in Sociology and Psychology

Certificate in graphic design

Certificate in Computer studies

KCSE-B

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