Ismael Kiptanui

I am Seeking a challenging career with a progressive organization that provides an opportunity to capitalize my Technical skills and abilities in the field of Information Technology and other related fields.

PERSONAL SKILLS 

• Organizational and planning skills
• Proven leadership skills and ability to motivate
• Strong written and verbal communication skills
• Ability to work independently or as part of a team
• Computer Literate (All Microsoft packages)
• Excellent problem-solving skills
• A keen interest in technology
• The ability to explain technical matters clearly

PROFESSIONAL SKILLS

• Network Administration
• Database Administration
• Troubleshooting computer related issues
• Software Installation
• ICT user support
• Programming and web development using HTML, CSS, Bootstrap, Javascript, MS SQL Server, MySql Server, MariaDB, Vanilla PHP, PHP/Laravel framework.
• Payment gateway integration ..ie Paypal, Credit Cards payment

• Jan 2021 – March 2021: ICT Support at POSTA Kenya Eldoret - Attachment

                               Duties and responsibilities

• Troubleshooting and creating tickets for ICT support users.
• Hardware configuration and installation.
• Provide first level support to hardware, network and software.
• Troubleshooting network related issues within the company.
• Train and provide orientation to users on networking
• Maintain hardware configuration to ensure standard desktop environment and provide basic installation of hardware.
• Label and do proper storage of faulty computers and accessories.
• Site visits.
• May 2022 – To Date: System Administrator at Digital World Consultancies

Tasks completed as assigned by the company

• Network installation and customization at Muguku Farm Ngong
• Operating system installation and update at Muguku farm Ngong
• Installation of and maintenance of PABX business telephony phone at Nairobi Hospital.
• IT support service to the Hospital and support to users of ICT systems in Nairobi Hospital
• Updating desktop software at Nairobi Hospital         
• Site Visits
• Staff training on use of various ICT tools               

                                     Duties and responsibilities

• Track emerging technologies and implement them in the organization
• Create a backup and safeguard the data
• Ensure security and efficiency of IT infrastructure
• Install and configure software, hardware and networks
• Performing computer hardware repair and maintenance within the company and in other companies as assigned by the supervisor.
• Operating system installation, maintenance and upgrade 
• Maintaining technical equipment, including desktops, laptops, printers, SMART Boards, projectors, A/V equipment and peripherals. 
• Troubleshooting network related issues within the company and in other companies as assigned.
• Design and develop websites for clients
• Database administration
• Design interface elements for website development
• Creating prototype designs for software interfaces
• Performing other assigned duties within the company and in other firms

                               Other Duties and responsibilities assigned

• Designed and developed car wash system integrated with dating system for Maridady Motors. 
• Designed and developed Staff management system for Maridady motors.
• Developed a Clickweb multiple user server system 
• Developed an Appointment System website 
• Developed Digital World company website 
• Developed fastfood delivery website with mpesa payment integrated. 
• Developed and designed Gifted well diggers website 

• Bachelor of Science in Information Technology – University of Kabianga, (2017-2022), Obtained a 2nd  Class Upper division.