Benjamin Mosweta

CARER OBJECTIVES 

To be in an increasingly responsible position where my skills, knowledge and training will contribute to the goals and vision of your company. 

To practice diligence, efficiency and always strive for perfection in my assigned duties as your employee. 

PERSONAL ATTRIBUTES 

I am inquisitive and of analytical mind. I am adaptive in the atmosphere of rapid change, innovative, self-driven and result oriented, working well as part of a team and alone. 

WORK EXPERINCE 

January 2020 to April 2020:            AFRICAN POOLING RESOURCES     TOGETHER SACCO (APRT) INTERN – Marketing /Junior IT Officer

DUTIES AND RESPONSIBILITIES                                                             

• Preparing weekly and monthly sales reports. 
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Assist to carry out networking,
• Setup of switches and configuring of routers.
• Ensure that company data is safely backed up to One Drive and SharePoint. 
• Providing specifications for computers, printers, scanners, tablets and internet services and confirming the same during the procurement process.
• New staff orientation on use of I.T resources including the email system, policies and Standard Operating Procedures (SOPs).
• Daily monitoring of the servers to ensure that all equipment run optimally.
• Keeping an up-to-date inventory of I.T items.
• Liaise with service providers to ensure that service level agreement is always achieved; and Serve as a productive project team member by completing assigned tasks.                                                                                                                                                                 

MAY 2022-AUGUST 2022 :           NATIONAL HOUSING CORPORATION

                                                         INTERN AS A JUNIOR INFORMATION TECHNOLOGY EXPERT

DUTIES AND RESPONSIBILITIES 

• Worked closely with the applications team, network team, and technical team towards effective user support in the company.
• Perform routine maintenance of IT resources both software and hardware in the assigned departments/sections including software and hardware upgrades. 
• Assess user needs and train them to be better able to respond to their user environment as well as troubleshoot and resolve hardware and software problems.
• Implement security measures on data, software applications and hardware at the user workstations and sections. 
• Customer service and call centre management. 
• Data entry
• PC preventive maintenance
• Trouble shooting pc and printer problems and providing solutions to the problems
• Troubleshooting printers, computers and Network installation.
• Configuration of computers and printer networks.
• Installation of computers and printer toners. 
• Hardware maintenance and preventative maintenance.
• Scanning of Documents.
• Data back up to hard disks and formatting laptops. 
• File tracking and system data entry. Dispatch and digitization of files. 
• Packaging computers for delivery. 
• Liaised with other staff in the section to meet client’s needs from time to time.

JAN 2021 -DECEEMBER 2022       MOUNT KENYA UNIVERSITY 

                                                            DIPLOMA IN BUSINESS INFORMATION TECHNOLOGY 

MAY 2018 – NOV 2019                    MOUNT KENYA UNIVERSITY 

                                                            CERTIFICATE IN BUSINESS INFORMATION TECHNOLOGY 

2013 - 2017                                         BRIGHTSTAR HIGH SCHOOL 

                                                            KENYA CERTIFICATE OF SECONDARY EDUCATION 

2004 - 2012                                     SOLIDARITY PRIMARY SCHOOL 

                                                           KENYA CERTIFICATE OF PRIMARY EDUCATION