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Possessing over three years of experience in the engineering team exceptional skills in conflict resolution, problem-solving, and effective communication are demonstrated. A proven track record of successfully managing challenging situations with empathy and professionalism ensures the satisfaction and loyalty of customers. The ability to multitask and attention to detail enables the maintenance of a positive demeanor while handling a high volume of customer support.
Experience
Having joined Davis and Shirtliff company, I have been engaging in various activities such as major installation of solar borehole projects, installation of DMS pumps and motors repair. Recently they introduced digital monitoring systems of switching of pumps automatically with the use of gadgets called Trbs which I participated in and did the installation.
Education
I am a graduate student at Dedan Kimathi School of Technology, with a Diploma in Electric and Electrical Engineering.
I have also completed my customer service program with Generation Kenya.
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