hillary odhiambo

Experienced Software Engineer & Digital Marketer with 3+ years in full-stack development, specializing in Java, Python, and JavaScript frameworks. Proven expertise in ATS-compliant applications, CI/CD pipelines, and agile methodologies. Passionate about scalable solutions, DevOps practices, and mentoring teams.

Customer Champion &Fire Marshall | Shell katani servicestation | Sep 2024 – March 2025

• Served as the primary point of contactfor customers, addressing inquiries/complaints promptly and professionally.
• Delivered exceptional serviceat Shell stations, ensuring a positivebrand experience for all visitors.
• Processed fuel purchases, convenience store transactions, and loyaltyprogram enrollments (e.g., Shell Go+).
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Freelance Web Developer | Nairobi,Kenya | Jan 2024 – Present

• Developed ATS-compliant applications for seamlessHR system integration.
• Designed microservices architecture, improving scalability by 40%.
• Automated CI/CD pipelines using Jenkins/Docker, reducing deployment time by 30%.
• Mentored junior developers and led cross-functional agile teams.

IT User Support | University of Nairobi | Feb 2022 – Feb 2023

• Enhanced computer securityprotocols for HR systems.
• Automated testing, cuttingrelease cycles by 30%.
• Documented development processes for team clarity.

ICT Volunteer | Anglican Church of Kenya | Feb 2023 – Present

• Managed graphicsdesign, hardware/software diagnostics, and livestreaming.
• Provided voice-overservices and IT support for online services.

EDUCATION

Diploma in IT | Kenya Technical Trainers College | 2022

Certificate in Software Development| Power learn  Project|2022

Kenya Certificate of Secondary Education| Kuoyo KochiaBoys High School | 2018

CERTIFICATIONS

• Computer Forensics | EC-Council (2023)
• Entrepreneurship Specialization | University of Maryland (2022)
• UN Certifications: Climate Resilience, Green Economy, UNICEFProgramming
• Basic Digital Productivity Skills Training – ICT Authority of Kenya