
Hawo Diba
Customer Service / Support
About Hawo Diba:
Am an experienced customer support and community developer with analytical ability, time perspective, deciveness, motivator, customer focus, achievement oriented, verbal and written communication, Fluent in English, Swahili and Oromo.
Experience
1.Customer support representative - Huduma kenya from 2016 to date.
2.Data clerk entry -Women Enterprise Fund from 2015 to 2016.
3.Project Assistant- PWHE from 2014 to 2015.
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Education
Bachelors degree -moi University ongoing
Diploma in Community development and social work from 2012 to 2014
Certificate in Social work from 2011 to 2012
Kenya secondary education-Isiolo Girls High School from 2006 to 2009.
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Jobs near Nairobi, Nairobi Area
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We are looking for a Customer Care Representative – Activations to deliver exceptional onboarding support for new M-KOPA Mobility customers. This is a process-driven role where you'll guide customers through every step of their activation journey — verifying documents, capturing ...
Nairobi1 week ago
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We are looking for a Customer Care Representative – Calls to provide exceptional support across inbound and outbound call channels for M-KOPA Mobility customers. This is a dynamic, frontline role where you'll be the voice of M-KOPA — resolving inquiries, responding to emergencies ...
Nairobi1 week ago
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Attend to customer inquiries promptly and professionally via chat, email and Phone on various issues such as: account registration and verification processes (KYC), deposits, withdrawals and payment method. · Adhere strictly to company policies and Kenyan regulatory guidelines re ...
Nairobi1 month ago