Hansel Sam

A decided, versatile and focused person who rushes to learn. Time cognizant with the capacity to oversee synchronous undertakings; to adjust contending needs and react rapidly to changes and business needs

• Effective in time management and prioritizing tasks to achieve deadlines.
• Proficient in data entry and record keeping.
• Servicing and repairing ICT equipment, including Replacing parts for Desktop Computers, Laptop and Workstations
• Containment of virus attacks if and when they occur
• Operating System Installation and driver’s installation
• Perform daily checks on all ICT equipment to ensure it is inacceptable working order.
• Proficiency in Computer Packages
• Setting up workstations with computers and necessary peripheral devices
• Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
• Installing and configuring appropriate software and functions according to specifications
• Develop and maintain local networks in ways that optimize performance
• Ensure security and privacy of networks and computer systems
• Provide orientation and guidance to users on how to operate new software and computer equipment
• Organize and schedule upgrades and maintenance without deterring others from completing their work
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
• Maintain records/logs of repairs and fixes and maintenance schedule
• Identify computer or network equipment shortages and place orders

Academic Background

2015 – 2018:  Mekaela Lulu Boys High School

Kenya Certificate of Primary Education

2006 – 2014:  Busy Bee Academy Mombasa

Kenya Certificate of Primary Education

Professional Qualification

2019 – 2020: Mount Kenya University

Certificate in Information Technology 

2021: Mount Kenya University

Diploma in Information Technology