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Technology / Internet
Hansel Sam

Hansel Sam

IT Consultant


About Hansel Sam:

A decided, versatile and focused person who rushes to learn. Time cognizant with the capacity to oversee synchronous undertakings; to adjust contending needs and react rapidly to changes and business needs


  • Effective in time management and prioritizing tasks to achieve deadlines.
  • Proficient in data entry and record keeping.
  • Servicing and repairing ICT equipment, including Replacing parts for Desktop Computers, Laptop and Workstations
  • Containment of virus attacks if and when they occur
  • Operating System Installation and driver’s installation
  • Perform daily checks on all ICT equipment to ensure it is inacceptable working order.
  • Proficiency in Computer Packages
  • Setting up workstations with computers and necessary peripheral devices
  • Checking computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Installing and configuring appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders


Academic Background

2015 – 2018:  Mekaela Lulu Boys High School

Kenya Certificate of Primary Education

2006 – 2014:  Busy Bee Academy Mombasa

Kenya Certificate of Primary Education


Professional Qualification

2019 – 2020: Mount Kenya University

Certificate in Information Technology 

2021: Mount Kenya University

Diploma in Information Technology 

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