Gloria Mitich

I am Gloria, and I bring two years of experience in the business world, where I’ve had the opportunity to work in both customer service and tourism. Throughout my career, I have developed a strong ability to engage with clients, ensuring their needs are met and their expectations exceeded. In the tourism industry, I’ve been able to create memorable experiences for travelers, working diligently to enhance their journey and satisfaction. My customer service background has equipped me with the skills to handle diverse situations with professionalism and care, ensuring positive outcomes in every interaction.

I am deeply passionate about delivering exceptional service and fostering strong relationships, especially in dynamic and client-focused environments. My key strengths lie in effective communication, problem-solving, and conflict resolution. I’ve mastered the ability to actively listen and respond thoughtfully, which has allowed me to address challenges swiftly and maintain high levels of customer satisfaction. I’m always eager to learn and grow, and I take pride in my adaptability, always seeking innovative ways to improve both the customer experience and team performance.

I have two years of experience in business, specializing in customer service and tourism. Throughout my career, I’ve developed strong communication and problem-solving skills, enabling me to effectively engage with clients and provide exceptional service. My work in tourism involved creating memorable travel experiences, while my customer service background has honed my ability to handle diverse situations and resolve challenges efficiently. I’m passionate about delivering excellent service and building lasting relationships, always striving to learn and improve in every role I take on.

I graduated in December 2023 with a second-class upper degree in Economics from Jomo Kenyatta University of Agriculture and Technology, with a Bachelo of Scienc in Economics Degree. My education has provided me with a solid foundation in economic principles, analytical thinking, and problem-solving, which I apply in both my professional and personal life.