Gideon Mwendwa
Customer Service / Support
Services offered
I posses a strong dedication to helping customers resolve issues and cultivating a positive image of the company. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high-quality professional relationships with callers.
Experience
Customer service representative with more than 3 years of experience working in call centers. Consistent positive interactions with customers and knowledge of time management have resulted in a promotion to team leader. Proven ability to provide excellent customer service in busy environments. Ability to adapt to customers' needs and match them with the right solutions
Education
- Bachelor degree - Education Arts
- Kenya Certificate of Secondary Education
- Kenya certificate of Primary Education
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