George Kirongo

Dedicated professional with a history of meeting company goals utilizing consistent and organized
practices. Skilled in working under pressure and adapting to new situations and challenges to best
enhance the organizational brand. Experienced with over 10 years of experience. Excellent
reputation for resolving problems and improving customer satisfaction. Reliable employee Offering
excellent communication and good judgment. Enthusiastic & eager to contribute to team success
through hard work, attention to detail and excellent organizational skills. A clear understanding of
assigned tasks and training. Motivated to learn, grow and excel in this Industry.

I have worked in various roles in the finance and banking industry since 2010. My experience includes working as a Teller, Route Supervisor, Lead Generator, and Assets Custodian. In my previous roles, I have consistently demonstrated my ability to arrive to work on time and maintain excellent attendance record.

I have improved operations, driven operational improvements, and offered friendly and efficient service to customers. I have also managed teams of employees and been involved in team-building activities to enhance working relationships.

I have exceptional skills in critical thinking, problem solving, and decision-making, which I have applied in my day-to-day duties and when addressing customer concerns. I am dedicated to continuously improving my performance and have developed and implemented strategies to achieve this.

In my role as Assets Custodian, I have monitored company inventory, entered employee information into systems, and delivered services to customer locations within specific timeframes. I have also led projects and analyzed data to identify opportunities for improvement.

I have proven to be successful in fast-paced environments and have consistently exceeded my goals through effective task prioritization and great work ethic. I am confident in my abilities to provide excellent customer service, handle challenging situations, and maintain energy and enthusiasm in a busy workplace.

I obtained my Retail Banking 1 Certification from the Retail Banking Academy through online study in July 2018. I completed my Bachelor of Commerce in Banking and Finance at Egerton University in Nakuru from August 2006 to November 2009. My secondary education was completed at Cherangani Secondary School in Kitale, where I received my Kenya Certificate of Secondary Education between January 2001 and December 2004. My primary education was completed between January 1991 and December 2000, where I received my Kenya Certificate of Primary Education.