Fredrick Omondi

I am flexible, and reliable and possess excellent timekeeping skills. I am an enthusiastic, self-motivated, reliable, responsible, and hard-working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using my own initiative. I'm a people person. I love meeting new people and learning about their lives and their backgrounds. I can almost always find common ground with strangers, and I like making people feel comfortable in my presence. This skill is especially helpful when kicking off projects with new clients. In my previous job, my clients' customer satisfaction scores were 15% over the company average.

Versatile customer service representative with proven experience delivering service standards to high-level customer accounts. Strong communicator who builds client trust with persuasive language and an unwavering customer support attitude. Dedicated Customer Service Professional with practiced interactive skills to deliver premium customer service to clients. Offering collaborative and adaptive skills to work seamlessly with team members in a fast-paced environment to drive the attainment of collective goals.

I am a graduate with Diploma in International Relations and Diplomacy, at the Technical University of Kenya. I attained the certificate in the year 2018 December 18th. I later went back to school to study Bachelor of Arts in International Relations and Diplomacy and I am done with the exams awaiting graduation on December 2023. Before this, I had gone through the 8-4-4 educational system in Kenya.