felix helix

Knowledgeable and professional young Kenyan who is able to change the environment around to a better place. A

result oriented, team player of high integrity who can work under minimum or no supervision to attain desired

results and business targets in all tasks undertaken.

Maintaining confidentiality of customer information at all times.

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Preparing end of day reports.

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Reconciling the cashbook and bank.

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Enquire and understand the customers’ needs and requirements.

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Recommend and select the right product to suit the customers’ requirements.

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Communicating any introduction of new products and services and any special offers to the customer.

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Answering questions about service outcomes and scheduling and booking appointments.

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Handle returns and complains.

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Explain the product technical features and benefits to the customer and demonstrating the use and

operation of the product.

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Upselling same product and Cross selling other products by highlighting on their benefits in relation to

the products being purchase

2023-2024 : Meru University of science and Technology, Master of Science in Sanitation.

2012-2016

:

Egerton University. Degree, Bachelor of Science in Natural

Resources Management, Second Class Honors- Upper Division

2012

:

Kibuye Computer Parish. Certificate in Computer Packages

2008-2011

:

Kandiege mixed secondary school. Kenya Certificate of Secondary Education B+ (plus) of 68 points

1999-2007

:

Nyangao primary school. Kenya Certificate of Primary Education,

360 marks out of 500