Ephah Olendo

The progressive and success -driven and experienced sales and marketing assistant, with 3+ years of achievement in sales and marketing, customer service, new product development and introduction into existing and new markets, communication, public relations, consumer behavior and management. I have a proven ability to understand consumer needs and how to satisfy them, how to identify market opportunities and take advantage of them. I have exceptional skills in marketing, sales and customer service and expert in coming up and implementing strategies and initiatives to maximize sales and drive business growth. I have strong communication and customer service skills,with the ability to understand customer complains and how to solve them. I have worked in FMCG company, Automotive industry and key account outlets as a sales representative. I have dealt with beverages, energy drinks, juices, cooking gas, beauty products, stationery, household items and automobiles.
Wide experience in launching new markets, introduction of new products into the market,ie Just Juicy drink, Fruitini drinks,Tuna fish and drinking water. I am familiar with order processing using the oracle system, am conversation with key accounts system of order placement, processing, invoicing and payment. Am greatly driven with passion of ' find the gap, fill the gap', and to create some value to the company, customers, colleagues and other people.
Areas of Expertise
Sales and marketing operation/ customer service/ sales management and growth/ new product development and listing in the market/sales focusing and budgeting/market analysis and development/public relations/ account management/innovation.

Sales and Marketing Executive at Mashinani safskiza. Sales and Marketing Graduate Apprentice at Del Monte Fresh Limited. Direct sales representative at Automobile Association of Kenya AAkenya. Customer service and sales assistant at New kevo Supermarket Moisbridge 

Bachelor of Commerce marketing option at Kirinyaga University. First class Honors