Doris Muthoni

As a professional front office receptionist and office admin, I am highly organized, detail-oriented, and possess exceptional communication skills. I am passionate about providing excellent customer service and creating a welcoming environment for all visitors. My ability to manage multiple tasks simultaneously and prioritize effectively allows me to work efficiently in a fast-paced office setting. I am a dedicated team player and am always willing to go above and beyond to support my colleagues and ensure the smooth operation of the office.

• School Administrator at Queensway Montessori Schools from January 2021 to November 2022
• Accommodation Coordinator Volunteer at the Ministry of Sports, Culture, and Heritage in August 2021
• Receptionist/Secretary at the County Assembly of Kirinyaga from 2017 to 2019
• Front Office Receptionist at Fortis Medical and Cancer Center in 2015-2016
• Receptionist/Secretary at Munene Muriuki & Co. Advocates & Commissioner for Oaths from 2011-2014

My roles and responsibilities have included managing office administration, handling clerical duties, providing excellent customer service, answering phone calls, preparing reports and documents, maintaining filing systems, handling confidential information, managing petty cash, conducting marketing activities, coordinating accommodation facilities, welcoming guests, building positive relationships with clients, performing billing and cashier duties, and managing appointments and court attendances. I possess a range of core competencies including analytical and problem-solving skills, time management, accuracy and attention to detail, conflict resolution, presentation skills, teamwork, quality assurance, interpersonal skills, business operations, and proficiency in MS Office.

I completed my Kenya Certificate of Primary Education at ACK St. Thomas Academy in 2006, and my Kenya Certificate of Secondary Education at Kibirigwi Girls Secondary School in 2010. I also earned a Certificate in Microsoft Office Packages from the Cathedral Institute of Computer Studies in 2011.