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Doris Kinya

Doris Kinya

Enthusiastic customer Service representative

Customer Service / Support

Nairobi, Nairobi Area

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About Doris Kinya:

I am a committed customer service expert with over 8 years experience in Customer Care and Administration. I have the ability to adapt to customers’ needs and match them with the right solutions. Proven ability to provide excellent customer service in busy environments.

 

My goal is to use my experience and communications skills to resolve, enhance and transform the face of customer Interaction

Experience

I am an accomplished professional with more than 8 years of experience maximizing customer satisfaction through exceptional customer service, I possess a breadth of knowledge and talents that will allow me to contribute toward the company success through this role.

My background lies in successfully maintaining superior customer relationships and providing outstanding service and support to meet, and surpass, expectations and requirements. Throughout my career, I have managed customer communications and initiatives to realize improved customer service, satisfaction, and retention. Additionally, my established success in effectively interacting with and leading teams positions me to make a significant contribution in this position.

Education

Diploma in Petroleum Management

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