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Diana Ongiro

Diana Ongiro

Customer service support

Customer Service / Support

Nairobi, Nairobi Area

Social

About Diana Ongiro:

I am an enthusiast in offering customer service, creating a good customer relation to the organization and building a good portfolio for the organization.

Experience

            HOTEL ITOYA

POSITION:    ATACHEE

YEAR:            JANUARY 2021 – APRIL 2021

  • Greet, communicate and welcome guests.
  • Answer all the customers' questions and address their complaints.
  • Answer all incoming calls and redirect them or keep messages.
  • Receive letters, packages and send them to appropriate destination.
  • Prepare and manage outgoing mail.
  • Check, sort and forward emails.
  • Keep the office in order.
  • Monitor office supplies.
  • Place supply orders when necessary.
  • Monitor and update records and files.
  • Monitor and log office expenses and costs.

Keep front desk clean, tidy and supplied with all the necessary supplies

Education

University of kabianga.

Bachelors degree in Hotels and hospitality management

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