Diana Ongiro

I am an enthusiast in offering customer service, creating a good customer relation to the organization and building a good portfolio for the organization.

            HOTEL ITOYA

POSITION:    ATACHEE

YEAR:            JANUARY 2021 – APRIL 2021

• Greet, communicate and welcome guests.
• Answer all the customers' questions and address their complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages and send them to appropriate destination.
• Prepare and manage outgoing mail.
• Check, sort and forward emails.
• Keep the office in order.
• Monitor office supplies.
• Place supply orders when necessary.
• Monitor and update records and files.
• Monitor and log office expenses and costs.

Keep front desk clean, tidy and supplied with all the necessary supplies

University of kabianga.

Bachelors degree in Hotels and hospitality management