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Diana Olusakha

Diana Olusakha

Customer care Executive Communications Consultant.

Customer Service / Support

Kakamega

Social

Services offered

Having worked in a telecommunications company as a customer care Executive, I have learnt various ways of how to handle questions and any form of inquiries from customers. I have also mastered the skills of problem solving, adaptability, good communication skills and empathy. I have learnt accountability and good leadership as well. All these are traits that have impacted positively to the company and those around me.

Customer care executive
Content writer
Communications consultant
Approximate rate: KSh 2,800 per hour

Experience

Having completed my university education in 2020, I worked as a freelancer - content writer- for a year and a half as a part timer.

I have also worked as a Youth Champion under the National Hygiene Program for the government for one year.

Currently, I'm working as a customer care Executive at a telecommunications company. However, my contract is due for expiry.

Education

2016-2022 - Studied B.A in Education at Masinde Muliro University of Science and Technology.

2012-2015- Completed my high school education at Goibei Girls' High School.

2004-2011 Completed my Primary Education at Daisy Special School.

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