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Diana Wetindi

Diana Wetindi

Head of Operations - Customer success & Experience

Services provided: Customer Success

Customer Service / Support

Nairobi, Nairobi Area
KSh3,000 / hour
Approximate rate

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About Diana Wetindi:

Diana is a purposeful and impact driven leader who is passionate about transforming customer lives in their journey of excellent customer success and experience and has over 9 years of industry experience from various BPOs, fast paced start-ups and e-commerce businesses. She has a track record in strategic thinking, efficiency and sustainability in new business development, commercial acumen and execution as well as people growth and development and keen in developing a culture of continuous improvement across the business operation through Kaizen and Gemba. 
Diana enjoys taking ideas from strategy into execution.

Experience

Customer success and Experience 

Education

Bachelors Degree in Communication  - Development communication and Development communication 

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