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Nairobi
Diana Mong'are

Diana Mong'are

Technical support engineer

Customer Service / Support

Nairobi, Nairobi Area

Social

Services offered

 Provided real time IT support to users 

 Monitor the performance of ICT equipment and reporting faulting
 Format and configure user PCs and laptops during my tenure 

 Provided user training for new hardware and software 

 Configure both WLAN and LAN for new staff, new offices, and temporal ones  Monitor traffic flow in the network.

User training
It support
Technical support engineer
Network configuration
Approximate rate: KSh 500 per hour

Experience

Worked as a technical support engineer at Dimension Data 

Education

Bachelor of degree in Computer science 

 

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