Dennis ennis

Hotel waiter with over two years’ experience providing excellent
services to customers in a dynamic work environment. Solid communication skills,
good interpersonal skills and fast in resolving customer complaints with excellent
problem-solving skills

Head Waiter
Hotel Troy ltd
●Speaking with guests, patrons or staff using a clear, professional, and
respectful language at all times.
● Overseeing all the activities in the dining room/restaurant/lounge.
● Supervising restaurant staff.
● Getting feedback from guests or patrons in order to ensure
satisfaction with both food and service.
● Assessing customer complaints, enquiries and recommendations,
always striving to provide a better service.
● Assisting on administrative operations.

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Certificate in Catering and Accommodation Operations

NIBS technical college
Credit
Kenya Certificate of Secondary Education
Iiyuni high school

Kenya Certificate of Primary Education
Our lady of peace primary school