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Dan Were

Dan Were

Relationship Officer-Debt Recoveries

Banking / Loans

Nairobi, Nairobi Area

Social


About Dan Were:

I am proficient and self-driven individual with complete track record of good performance in different organizations supporting and undertaking different duties and responsibilities in corporate organizations. I have extensive knowledge in human rights advocacy, programme management, support in social services and administration skills. I am highly organized, efficient, personable and able to deliver consistently high results in challenging and pressurized work environments.

Experience

Career Summary

Feb 2020-Present       SMEP Microfinance Bank

                                    Relationship Officer -Bank Recovery 

Outline

Supporting a leading Microfinance bank; liaising with clients in default, other departments and other service providers to ensure a healthy loan book

 

Key Responsibilities

  • Collecting outstanding debts from clients and achieve collection targets in a provided deadline to ensure cash flow.
  • Maintaining debtor’s book to ensure that the debt status is accurate and latest.
  • Monitoring slow moving accounts to identify delinquent debts and take necessary action to recover the debt. 
  • Offering services to customers in prompt and accurate manner.
  • Maintaining security and confidentiality of the company and customers information.
  • Negotiating pay for deadline or payment plan through rigorous engagement.
  • Overseeing, handling and answering questions and complaints from customers and offering a solution through sound advice.
  • Tracking and locating debtors through the necessary means to begin recovery process.
  • Working closely with the Legal department in the issuance of Statutory notices and following with the service providers on the same.
  • Ensuring reports reaches management for review in good time for prompt decision making especially on the movement of portfolio.
  • Tracking and managing the service providers services especially on debt collection, asset tracing, Asset recovery among other duties.

 

August-November 2020Marie Stopes Kenya (MSK) 

                                              Demand Generator

Outline

Supporting communities around eastern part of Nairobi during the Covid 19 pandemic on matters Reproductive health; educating the service providers such as chemists and community health Volunteers.

 

Key Responsibilities

  • Creating awareness on reproductive health and primary health care services.
  • Offering education to the pharmacists and other service providers on matters reproductive health in line with government laws.
  • Organizing training with Community Health Volunteers and College students on matters reproductive health sustainability during the covid pandemic.
  • Engaging the Community Opinion shapers and Government officials in collectively gathering and sharing information to assist the vulnerable in the community.
  • Offering pieces of advice to the victims and providing solution through offering directives and references.

August-November 2019            International Committee of the Red Cross (ICRC)

                                                      Assistant Logistics

Outline

Supporting ICRC on day today logistics; ensuring order and rules are followed during operations

 

Key Responsibility

  • Maintaining proper storage of all goods adhering to stipulated safety regulations.
  • Making follow up on the cargo to the final destination.
  • Overseeing the loading and offloading of the consignments and assist in proper documentation, waybills and packing list.
  • Organizing the delivery of Items to and from the residential, airport and the warehouses.
  • Assisting in preparation and sharing of the logistics reports and statistics.
  • Filling of the information and relevant documents.

 

May 2016-July 2017          FERIDA Enterprises LTD

                                           Assistant Clearing Agent

 

Outline

Supporting clearing activities from the port of Mombasa during my college long Holidays break between 2016 and 2017 with one of the key clearing companies in Mombasa

 

Key Responsibilities

  • Assisting with the necessary custom transactions.
  • Confirming the information received from the shipper and consignee and ascertain if accurate before submitted to the customs.
  • Keeping customers updated on their consignments.
  • Verifying the invoices and payment receipt and acknowledging them.
  • Conducting inspections on the consignments to ascertain if the consignment tallies with the shipper and the consignee information.

Education

Education and Qualification

BA  History and International Studies

 

Qualification                   Second Class Honours, Upper Division

                                        (Egerton University 2015-2019)

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