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Cynthia Munene

Cynthia Munene

customer support representative

Administrative

Nairobi, Nairobi Area

Social

Services offered

I have a diverse background in Customer service, tour consultancy and everything related to Guest relations. I am always seeking new opportunities to utilize my skills and experience to drive success for a company.

Throughout my career, I have maintained a proven track record of delivering outstanding customer service, and confidence in dealing with all types of clients. These experiences have given me a well-rounded perspective on the Customer Relations and service delivery industry and a deep understanding of the challenges and opportunities that arise in this dynamic field.

My commitment to excellence and passion for delivering value to customers shines through in all of my work. Whether working with clients, teams, or stakeholders, I am dedicated to achieving results and driving growth. I am always seeking to develop new skills and explore innovative approaches to problem-solving, making me a valuable asset to any organization.

If you are looking for a versatile, experienced professional who is dedicated to achieving results and driving growth, look no further. My skills, experience, and passion for excellence make me an ideal candidate for any role.

Customer service representative
Telemarketer
Tours consultant
Approximate rate: KSh 1,000 per hour

Experience

TelemarketerTelemarketer

lottopawa · Full-timelottopawa · Full-timeMay 2023 - Present · 6 mosMay 2023 - Present · 6 mosNairobi County, Kenya · On-siteNairobi County, Kenya · On-site

Skills: Customer Service · Telemarketing · Executive Services · Support Services · Consulting · Telecommunications


Tours consultant

dawn mingle tours and adventures · Full-time dawn mingle tours and adventures · Full-time Sep 2020 - Jan 2023 · 2 yrs 5 mos   Sep 2020 - Jan 2023 · 2 yrs 5 mos Nairobi County, Kenya · On-site   Nairobi County, Kenya · On-site

. Tour costing
. Creating Travel itineraries to different Destinations all over Kenya.
. Social Media marketing for the Tour Company
.Finding ship sailings and costing them
. Travel advisor
.Receiving and Handling guests effectively

Education

diploma in tourism management from Moi university

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