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Clarah Okiring

Clarah Okiring

Customer care

Customer Service / Support

Nairobi, Nairobi Area

Social

About Clarah Okiring:

 I have more than three-years' experience as a call center agent at various organizations in Kenya which has impacted my interpersonal skills, proper judgment and also perfected my ability to relate well not only with clients but with colleagues as well.

I am a certified team player who has occasionally had to work under pressure and excelled all the same.

My ability to be creative, timely in decision making, proper communication skills and handling different customer management systems and customer data management systems are top notch and commendable.

Experience

CALL CENTER AGENT

2019 AUG TO 2020 DEC-CUSTOMER CARE AGENT HORIZON CONTACT CENTER  

2021 MARCH TO 2021 JUNE - CUSTOMER CARE AGENT CALLTRONIX KENYA

2022 MARCH TO 2022 JUNE-CUSTOMER CARE AGENT HORIZON CONTACT CENTER -IMALI PAY 

2022 JULY TO 2022 AUGUST-CUSTOMER CARE AGENT HORIZON CONTACT CENTER -ZUKU TV

2022 SEPTEMBER TO DATE - CUSTOMER CARE AGENT ATLAS CONTACT CENTER -CMC MOTORS

 

Education

2016 Sep-2018 July              

Primary Teacher Education (P1 Certificate) at Moi Teachers College-Baringo

2019 August - 2019 Nov

 Certificate in Customer Service at HORIZON CONTACT CENTER

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