Christine Omwalo

Systematic Administrative Assistant and Customer Service Agent with over three years of experience in fast-paced office settings. Hardworking team player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. 

Date
: March 2022 to September 2022
Job Title: Data Officer
Company: Coptic DREAMS
Duties:
 Ensure that all final data is compliant with all DREAMS reporting
requirements before entering it into the database and filing.
 Enter approved, correct DREAMS data into the DREAMS database per
set timeframes to meet reporting requirements.
 Regularly update DREAMS files and ensure all required documentation
(enrollment forms, service update forms, verification forms, etc.) are
completed as required before saving into the project files.
 Conduct basic data quality assessment (DQA) to check on the quality
of data and edit accordingly as needed.
 Conduct monthly verification of source documents.
 Ensure all beneficiary files are complete with all relevant
documentation and ensure filing is done according to the SOPs.
 Support the M&E team in SIMS and PEPFAR/OGAC site visit
preparations by conducting DQA checks.
 Provide feedback on data submission processes to ensure processes
are streamlined and required information is being submitted per set
timeframes.
 Conduct regular reviews of program data to enable the team to identify
whether targets are being met and take immediate corrective actions.
 Execute data quality audits using DQA tools and ensure follow‐up is
complete.
 Verification and enrolment of beneficiaries into the DREAMS database.
 . Generating all reports as required and submission of the same to
relevant authorities through the M&E office.
 Analyzing final data to give feedback to the M&E officer
 Handling all primary data for structured storage and submission

Date
: October 2020 to February 2022
Job Title: Credit Control Assistant
Company: Credit Hela
Duties:
 Manage multiple deliquent accounts for debt collection efforts
 Handle clients questions and complains and provide proper feedback
regarding the same where necessary
 Negotiate payoff deadlines or plans
 Plan a course of action to recover outstanding debts
 Keep track of assigned accounts to identify outstanding debts
Date
: November 2019 to September 2020
Job Title: Administrative Assistant
Company: Coptic DREAMS
Duties:
 Develop and maintain a filing system
 Data Entry
 Provide general support to visitors
 Maintain supplies inventory by checking stock to determine
inventory level
 Carry out administrative duties such as filing, typing, copying,
scanning etc.
 Maintain computer and manual filing systems
 Handle sensitive information in a confidential manner
 Take accurate minutes of meetings
 Coordinate office procedures
 Reply to email, telephone or face to face enquiries
 Receive, sort and distribute the mail
 Answer telephone calls and pass them on 

IC QUALIFICATIONS
Date
: Jan 2019 to Dec 2021
Course
: Diploma in Business Management
Institution
: University of Nairobi
Date
: 2018
Course
: Certificate in Business Management
Institution
: University of Nairobi
Date
: 2013 to 2017
Course
: Kenya Certificate of Secondary Education
Institution
: St. Peters Rambula Secondary School
Date
: 2004 to 2012
Course
: Kenya Certificate of Primary Education
Institution
: Pattand Primary School