About charity Karanja:
- A seasonedprofessional with 7 years of experience in Functional support for Finacle Product version 7x, 10.x and 11.x.
- Ready to serve in a challenging job in an organization with leading edge where my Domain and product knowledge together with my IT skills will be further developed and utilized.
- To pursue a highly rewarding career, seeking for a job in a vibrant organization that provide immense opportunities of growth
Experience
I am currently a Business system analyst at Simba Technology limited. I am in the banking department where in partnership with Infosys ltd(India) I offer core banking solution support to Kenya, Uganda & Tanzania banks and have risen to Senior Finacle support consultant.
Am currently offering dedicated L2 Support in the core banking- Finacle solution at Mayfair CIB Bank which is on version 10.x.
I have also in the recent past offered L3 Support to:
1. I&M BANK KENYA
2. PRIME BANK KENYA
3. POST BANK UGANDA
4. DFCU Uganda
5. I&M BANK RWANDA
6 MAYFAIR CIB
With key support areas in:
- Operations issues and escalation of unresolved issues to Vendor
- Resolving EOD/Month/Year End Support.
- Functional support of different Finacle modules
- Critical issues and showstopper management
- Offering Solutions And/or workarounds
- Liaising with the business team on new requirements and feasibility testing.
- RCA
- Bug detection, analysis and Patch deployment using APDM.
- CRM Front end customization.
- Finacle Customization scripts for charges
- Corporate/Retail Loan– corporate and retail lending solution
Education
Completed BSCIT at KCA university
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