
Catherine Gitari
Customer Service / Support
About Catherine Gitari:
I am a graduate from Kenya Methodist university with a degree in marketing. I currently work as a relationship officer with sidian bank. my experience in the financial sector is 12 years where I attribute my success to being a good listener, aggressive in terms of closing sales and giving good customer service to my clients.
Experience
Relationship officer : sidian bank
Identify an area with potential for business growth. • Appraise potential and existing customers prior to loan approval. • Monitor the business performance of the customers to ensure that they operate according the agreed lending terms. • Provide management with periodic updates on performance of customer portfolios to guide management in decision making. • Ensure compliance with both internal and external regulatory requirements. • Work closely with risk and compliance units to ensure effective controls to mitigate against operational and business risks. • Ensure implementation and compliance with operational policies and procedures, AML/CFT Policy.
Education
Bachelor in Business Administration – Marketing Kenya Methodist university 2008 – 2010
Back office and cashiering operations - Kenya school of monitories studies 2012
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