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JENNIFER MWANGI

JENNIFER MWANGI

Customer relations executive

Customer Service / Support

Nairobi, Nairobi Area

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About JENNIFER MWANGI:

I am a results-oriented team player who practices excellent organization, administration and planning skills. I possess high levels of integrity, honesty and accountability in all roles handled leading to increased efficiency, productivity and great business results, In addition, I possess excellent interpersonal communication, influencing and negotiation skills.

Experience

I currently work at Kenya Post office savings Bank as a Customer relations officer and bank teller. I have worked here for the last 25 years. My key roles and duties are  to give quality customer service for customer base growth and customer retention, to facilitate account opening, customer identification and registration, customer data entry, update and purification and collection of all customer correspondence to facilitate transparency and security of the bank in banking and mobilization of funds for national development.

Education

I attended the Kenya Methodist University from 2013-2015 and graduated with a Bachelor of Business administration ( Human Resource Management). I also attended Kenya Institute of Management (KIM) from 2003-2006 and graduated with a diploma in Human Resource Management. 

 

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