
caroline otieno
Customer Service / Support
Services offered
I am a dynamic person who is always ready to learn new skills, adapt the rapidly changing society, can deliver high quality work under minimum supervision and have high level of integrity and trust.I like working together with people, sharing knowledge and learning from them and result oriented. Am passionate about providing excellent service, having 14 years experience as a hotelier in the Front Office Reception Reservations and Cashier at both 680 Hotel Nairobi and Boulevard Hotel Nairobi, I do have good interpersonal skills and believe that I can offer substantial contribution towards achieving your organization’s overall goals.
Experience
Year 2020 up to Date Currently working at Atlantic International University as an Admission Counselor/ Customer Service Agent
Year 2009 up to 2019 Front office Cashier / Supervisor Boulevard Hotel Nairobi
Year 2005 up to 2009 Front office Agent 680 Hotel Nairobi
Education
Kenya Utalii Colege Diploma in Guest relations
Kenya Utalii Colege Certificate in Reception Techniques
Emannex Computer College certificate in Computer Studies
Kiabigoria High School Kenya Certificate in Secondary School (KCSE)
Malindi Primary School Kenya Certificate in Primary Education (KCPE)