About Caroline Mundu:
Customer centric and attentive to detail
Experience
I am an experienced and digital-savvy communications specialist with a strong focus on customer support. With a proven track record as a seasoned stakeholder management and client support personnel, I possess a niche for clear and collaborative approaches that yield successful results. My innovative strategies and content development skills have proven effective in enhancing customer engagement and retention. I have honed my public relations and strategic communication skills, enabling me to interact effectively with all levels of personnel and clients/customers from diverse backgrounds.
Education
Customer service training meant which equipped me with the skills to mange clients better and achieve better satisfactions rates.
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Jobs near Westlands, Nairobi Area
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Customer Service Executive- French Speaking
6 days ago
Call Center Solutions Africa(CCSA) Nairobi CountyWe are looking for Danish-speaking Customer Service Executives who take pride in delivering clear, professional, and empathetic customer support. · ResponsibilitiesHandle customer inquiries via phone email chat messaging platforms.Resolve issues efficiently maintain high CSAT doc ...
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Customer Service Representative
2 weeks ago
Cigna Healthcare NairobiYou are responsible for client communication for designated account relationships and Contracts. Handle calls and e-mails and respond to simple and complex inquiries regarding eligibility, cards status, envoy registration/navigation, policy benefits, issue certificates of insuran ...
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Head of Growth
1 month ago
Peach Cars KE Nairobi, Nairobi CountyAs our Head of Growth you will lead strategic efforts to accelerate customer acquisition retention and market expansion across all our offerings. · ...
