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Carol Egesa

Carol Egesa

Sales Executive/Admin Ass/Data clerk/Customer care
Nairobi, Nairobi Area

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About Carol Egesa:

I am an accomplished Sales Executive with expertise in developing sales skills, negotiations, and closing deals. and my objective is to work in a dynamic, challenging, and  rewarding organization that allows me to fully utilize and develop my abilities and skills to develop a successful career

Experience

04/2019 to 05/2022

Sales Account Executive- Total Solutions Ltd, Kenya

  • Act as the point of contact for clients and managing key accounts
  • Organize regular client meetings to discuss their requirements
  • Resolve problems and handle complaints in a timely manner
  • Identify new potential customers
  • Sending quotations as per client's request through email
  • Ensure budget and time requirements are met
  • Stay up-to-date with new features and product launches
  • Responding to emails and calls
  • Monitor and report on sales performance analytics
  • Suggest innovative ideas to increase sales and improve customer experience

04/2015 to 03/2019

Corporate Sales Executive- Avenue Solutions K Limited, Kenya

  • Conduct market research to identify selling possibilities and evaluate customer needs
  • Actively seek out new sales opportunities through cold calling, networking, and social media
  • Set up meetings with potential clients and listen to their wishes and concerns
  • Prepare and deliver appropriate presentations on products and services
  • Ensure the availability of stock for sales and demonstrations
  • Participate on behalf of the company in exhibitions or conferences
  • Negotiate/close deals and handle complaints or objections
  • Collaborate with team members to achieve better results
  • Gather feedback from customers or prospects and share it with internal teams.

08/2014 to 03/2015

Data Consultant- Fintrac KHCP-USAID, Kenya

  • Performing general department administration duties
  • Opening and registering groups.
  • Entering members and household details in the computer system
  • Data cleaning
  • Batching
  • Supervising

 03/2013 to 06/2014

Administrative Assistant- Societe Petroliere Oil & Gas Co, Kenya

  • Performing general department administration duties and daily office functions such as word processing, data entry, reports, stats, mail distribution, and filing.
  • Answer and direct phone calls in a polite and friendly manner
  • Welcome visitors in a warm and friendly manner, and answer any questions visitors have
  • Maintain reception area and all common areas in a clean and tidy manner at all times
  • Market survey of fuel prices at the depot.
  • Create and follow up gate access cards
  • Receiving loading orders  from the head office through emails.
  • Record shipping orders
  • Receiving gate passes, delivery notes, and invoices from the head office.
  • Booking loading orders at the KRA office.
  • Issuing gate pass, delivery note, and invoice to drivers for exit
  • Maintain stationery supplies
  • Booking appointments
  • Scheduling meetings

07/2012 to 01/2013

Data Entry Clerk- SMEP Microfinance Bank, Kenya

  • Performing general department administration duties and daily office functions
  • Customer Care Services and responding to client requests.
  • Account opening and entering customer details to computer system.
  • Filing and batching
  • Passport photo and signature uploads for identification purposes
  • Participate on behalf of the company in conferences
  • ATM card preparation
  • Collaborate with team members to achieve better results
  • Selling shares to the clients
  • Answer and direct phone calls in a polite and friendly manner
  • Welcome visitors in a warm and friendly manner, and answer any questions visitors have
  • Maintain reception area and all common areas in a clean and tidy manner at all times

Education

Education                      

2009-2012

Bachelor of Science: Information Technology – JKUAT University, KENYA 

2005-2007

Diploma: Information Technology – KSPS College, KENYA

2000-2003

Secondary School: Kenya certificate of Secondary Education (KCSE) - St. Cecilia Girls High School, Mautuma, Turbo, KENYA

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