bradbury ongawa

I am writing to apply for the customer service representative role at your Company. I am confident that my experience and education make me an excellent fit for this position.

I have over 2 years experience working as a customer service representative at Jumia Kenya and  at CCI Kenya. I have honed my exceptional interpersonal and communication skills through my previous roles, which have enabled me to resolve customer issues and foster positive relationships between customers and the company.

In addition to my work experience, I have also completed a short course on customer service representative from Generation Kenya Ltd. This training has equipped me with the necessary skills and knowledge to excel in this role, including effective communication, problem-solving, and conflict resolution.

I am a diligent and personable individual capable of handling multiple tasks in a fast-paced environment. I can keep customers happy and smiling while resolving their issues in the shortest time possible. I am committed to maintaining high levels of customer satisfaction by meeting or exceeding customer expectations.

I am confident that my education, training, and professional experience make me a strong candidate for this position. I am excited about the opportunity to contribute my skills and knowledge to your team and to grow within the organization.

Thank you for considering my application. I look forward to discussing my qualifications further.

3 years of experience and professional in customer service

Certificate in Customer service
Degree in Engineering