Beatrice Ochieng

I’m a dedicated and resilient individual with hands-on experience in customer service, having worked on contract at companies like Research Plus, Okki Solutions, Agribora, and Adept Technologies. I take pride in being reliable, quick to learn, and committed to doing my best in any role. Life has presented me with serious challenges, but I remain driven by the hope of building a stable future for myself through honest work and consistent effort.

I have solid experience in customer service, having worked on contract at Research Plus, Okki Solutions, Agribora, and Adept Technologies. Across these roles, I developed strong communication skills, handled client inquiries, resolved issues efficiently, and supported day-to-day operations. I’m adaptable, dependable, and committed to providing excellent service in fast-paced environments.

Completed Diploma in Community Health and HIV Management from Technical University of Mombasa. Gained foundational skills in communication, empathy, problem-solving, and public health education, which have been directly applied throughout my work in customer service roles — especially in understanding client needs, handling sensitive situations, and providing support with professionalism and care.