About Augustus Muasya:
I am a proficient ICT OFFICER offering 1 year of experience in helpdesk operations, network maintenance, and mobile device support. Capable of applying technical expertise and diagnostic abilities toward problem-solving and maintaining usability and performance.
Experience
Nairobi County Government Office (2021 March-Sept)
Job Title: ICT Intern
Duties and Responsibilities
- Assisting in the installation, updating, and maintenance of antivirus and software updates
- Planning for upgrades and software changes to increase efficiency
- Managing and directing members of staff on any IT-related issues.
- Assisting in computer repairs and troubleshooting
- Ensuring that servers, computers, firewalls, switches, routers, and other systems are working and in good condition.
- Administered and maintained various network equipment such as servers and software.
- Performed repair when required and if required called the assistance of a specialist.
- Coordinated with management members for all ICT systems.
- Configured and installed anti-virus across all networks.
- Coordinated with users and ensured optimal usage of Management Information Systems.
- Managed website and intranet and removed all out-of-date material.
- Performed troubleshooting on various IT and audio-visual equipment.
- Provided support to all users when using various new technology.
Education
| LEVEL | INSTITUTION | YEAR | QUALIFICATION |
| UNIVERSITY | Masinde Muliro University of Science and Technology. BSc Computer Science. | 2017-2021 | |
| HIGH SCHOOL | Mackenzie Boys | 2013-2016 | (KCSE) GRADE B+ |
| PRIMARY SCHL | Nzambani Primary School | 2001-2008 | (KCPE). GRADE A- |
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