Anne Opondo
Services provided: Apache BeeHive , Customer Service Representatives , Other Community Management & Tagging , Zendesk , Admin - Community Management , slack , Spreadsheets & Data Manipulation , CRM
About Anne Opondo:
Am looking for a remote Customer Service Job.
I have 3 years of experience working as a customer support supporting Bolt United Kingdom Account.
Am familiar with CRM tools such as Zendesk, Beehive, Slack and professional client systems.
I also have proficiency in using spreadsheet, database, google suite and Calendly .
Experience
I have a 3 year experience working remotely as a customer service representative.
I have good communication skills whereby am able to interact with customers by assisting them overcome any challenge they may face
I enjoy solving problems and offering the best solution's that are simple, direct and work well in order to give customers the greatest experience possible.
Am a very patient person when dealing with customers.
I am empathetic and can anticipate what the customer wants.
I have the technical knowledge whereby I can help customers make informed decisions and troubleshoot any issues
Education
I have a higher Diploma In Business Management
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