Amanda Wairimu
Customer Service / Support
Services offered
Able to visualize solutions interpret visual representations and understand relationship between images and meanings. Able to work well with individuals at all management levels and to adapt a working style appropriate to the audience. Passionate about seeing the point of view of customers, peers and management. Continuously seeks an understanding of how things function and work. I enjoy challenging work and I am rarely intimidated by difficult tasks or setbacks.
Experience
June 2021- 15th December 2022: Sales Executive at Safaricom SME Agencies.
Outline
Sales and marketing.
Customer Service.
Key Responsibilities
• Payment services installation.
• Internet installation.
• Voice services installation.
• Cloud Services.
October 2021- Present (Part time): NRG Team Leader.
Outline
Team Management.
Key Responsibilities
• Coach team members.
• Develop team strengths and improve weakness.
• Identify team goals and evaluate team progress.
• Resolve conflict.
• Organize team initiatives.
September 2021- 14th December 2021: Post attachment at The County Commissioner's Office, Eldoret.
Outline
Customer Service
Procurement and Supply Chain Management
Key Responsibilities
• Tender Opening.
• Market survey.
• Opening of Quotations.
• Registration bof Quotations.
• Registration of Local Purchase Orders
• Registration of Local Service Orders.
• Records Management.
Education
August 2017- June 2021: University of Eldoret.( Bachelor's degree in Business Commerce -Procurement)
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