
Alfred Ogutu
Customer Service / Support
About Alfred Ogutu:
I support organizations projects,operations,administrative,logistical and financial assistance as well as data entry and analysis.i have developed core competencies in strong organizational and time management skills,strong attention to detail,ability to multitask and prioritize tasks effectively, proficient in data entry with a high level accuracy,quick learner with a willingness to adapt to new systems and procedures as well as high level of accuracy and attention to detail.I enjoy working with diverse teams and stakeholders,and I am always eager to learn new things and take on new challenges.
Experience
I am a dedicated and versatile professional with diverse experience across multiple industries. My career journey has equipped me with a strong foundation in program support, administrative excellence,sales strategies and customer service. Each role has enhanced my ability to adapt, learn quickly, and contribute effectively to organizational goals.In my most recent position as a Temporary Program Assistant at PATH, I provided crucial support in executing program activities, managing data, and ensuring smooth project operations. This role honed my organizational and communication skills, enabling me to excel in dynamic environments.Previously, as a Temporary Clerk at PATH, I handled administrative tasks with precision and efficiency, supporting the team in maintaining accurate records and documentation. My attention to detail and commitment to excellence were key to my success in this role.During my tenure as a Sales Executive at Kenbro Industries Limited, I developed a strong proficiency for sales strategies and customer engagement, driving significant growth in client acquisition and retention. This experience sharpened my negotiation skills and ability to understand and meet customer needs.At Vimac Restaurant, I served as a Customer Service Representative, where I learned the importance of delivering exceptional service and fostering positive customer relationships. This role emphasized my problem-solving abilities and strengthened my interpersonal skills.My career began with an internship at Sovereign Hotel, where I gained valuable insights into the hospitality industry. This experience laid the groundwork for my professional development and instilled a strong work ethic and a passion for continuous improvement.I am now seeking new opportunities to leverage my diverse skill set and contribute to an organization that values innovation, teamwork, and excellence
Education
- Bachelor of science Ecotourism and Hospitality Management -Egerton University (Present)
- Kenya Certificate of Secondary Education (2008-2011) Mumbe Boys High school
- Certificate in Computer Applications(2012) Kings College
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